5 semplici tecniche per assistenza computers
5 semplici tecniche per assistenza computers
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Use rules to transfer or resolve tickets, add specific tags and more. LiveAgent’s automation features are an ideal time saver – they can help agents do more meaningful work and cut down help desk management costs.
Founded in 2006, this cloud-based help desk software is far from being a newbie Durante the field of customer support. Key features:
Deliver consistent customer service across all channels with faster response times. Use SLAs to prioritize customer emails.
To create a stellar customer service experience, your agents need to be fast and efficient. However, dealing with repetitive tasks can consume a lot of their time.
Join our community of happy clients and provide excellent customer support with LiveAgent. Start 14-days free trial Schedule a demo
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Again, LiveAgent shines here. With its free helpdesk option, it is truly accessible to everybody, anzi che no matter whether you operate a small startup or a multinational company. You can even scale up or down based on your needs so you can be sure that you’re always getting exactly what you need.
On-premise help desk software – All the hardware is located on-premise and the customer is click here responsible for its smooth operation.
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Internal help desk software – Allows internal users to quickly and efficiently track and resolve internal tickets and issues.
Not taking full advantage of the trial period – If the provider you decide to go with offers a trial period, use it to the max. Try everything you can, study the software, make mistakes and learn from them.